Terms and Conditions of Use and Sale
Ed Smith Photography provides access to the Ed Smith Photography website, www.edsmithphotography.com and sells selected products to you subject to the conditions set out below.
Please read these conditions carefully before using the Ed Smith Photography website. By using the www.edsmithphotography.com website, you signify your agreement to these conditions.
Ed Smith Photography reserves the right to refuse access to the on-line purchasing facilities offered on the website, edit or remove products, or cancel orders at our discretion. Any cancelled orders will not incur any cost to you.
You understand that you, and not Ed Smith Photography, are responsible for all electronic communications and information sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website in any way that may be deemed fraudulent or be unlawful in any other way.
External links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owner of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Privacy
Please read our Privacy Policy below to understand our policy.
Our Contract with You
When you place an order to make a purchase from Ed Smith Photography, we will send you an e-mail acknowledging confirmation of your order. Any products on the same order that have not been confirmed in an “Order Confirmation” e-mail do not form part of that contract.
Returns
Please read our Returns Policy below, which applies to products purchased from us using the website. Customers in the UK and European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are available in the Returns Policy.
Pricing and Availability
All Logo Edition prints are printed and framed to order and we aim to dispatch these within 7 days of confirming your order.
Limited Edition (framed and unframed) prints are available via contacting Ed directly (ed@edsmithphotography.com or 07772170970) and visiting our exhibits at Eleven41 Gallery in Kingussie (01540 661792)
Logo Edition Framed prints can take up to 14 days for delivery from the date your order was confirmed. You will be kept advised of the process of your order but you may contact us at any time for a status update by calling us on 07772170790 or emailing ed@edsmithphotography.com.
Errors and Omission Excepted (E & OE)
Despite our efforts, it is possible that occasionally products on our website may be mis-priced. All prices are verified when we confirm your order. If a product’s correct price is lower than the stated price, we will charge you the lower amount. If a product’s correct price is higher than our stated price, we will at our discretion, confirm your order at the lower price, contact you for instructions before confirming your order, or cancel your order and notify you of the cancellation.
Children
Ed Smith Photography does not sell products for purchase by children. We do sell products that may be purchased for children by adults. If you are under 18, you may purchase from this website only with the involvement of a parent or guardian.
Events beyond Our reasonable Control
Ed Smith Photography will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause, which is beyond our reasonable control. This condition does not affect your statutory rights.
Alterations and Amendments
We reserve the right to make changes to our website and policies, including these Conditions of Use and Sale at any time. If any of these conditions are deemed for any reason unenforceable, that condition will be deemed severable and will not affect the validity of any remaining conditions.
Law
All contracts between you (the buyer) and Ed Smith Photography (the seller) shall be governed by the laws of Scotland. You agree, as we do, to submit to the jurisdiction of the courts of Scotland.
Details
www.edsmithphotography.com is a trading name of Ed Smith Photography.
Registered address: 35 High Street, Kingussie, PH21 1HX.
Tel: 01540 661792/07772170970
Email: ed@edsmithphotography.com
Our returns policy does not affect your statutory rights.
Items returned with the seven-day cooling-off period
By law, customers located in the UK and European Union have the right to withdraw from the purchase of an item within seven working days of the day the item is delivered.
Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, on return of the item we will refund the cost of the item and the cost of delivering the item to you.
Please contact by email or telephone within seven working days of the day the item was delivered stating your name and address, the invoice number, and the item(s) you wish to return. Please do not return any items to us before contacting us.
We will not refund your costs in returning the item to us unless you are returning the item because of an error on our part. Any item returned must be packed in its original packaging.
Please be aware that you will be responsible for returning the item to us unless we delivered the item to you in error, or if the item is damaged. To ensure safe return of the item, at your request we may arrange for collection from your address at your cost. In this instance, once our courier has collected the item, we will assume the responsibility for its safe return to us and therefore we recommend this method of return. When you contact us to inform us of your wish to return the item, we will provide a quotation for the collection and where appropriate take payment by credit or debit card.
If you wish to use your own method of return, this must be agreed by us before you proceed.
On receipt of your item, subject to it fulfilling the criteria stated above, we will refund the item and delivery charge to the card used for the original transaction.
Items returned because they are incorrect or damaged
If you are returning an item because of an error on our part or because the item is damaged, we will arrange for the collection of the incorrect or damaged item and organise for a replacement to be sent to you at our cost.
Please contact our office by e-mail or phone within seven working days of the day the item was delivered stating your name and address, the Invoice and Order Number, the item(s) you wish to return, and whether the item(s) was sent in error or has been damaged in transit. Please do not return any items to us at your own expense, we will arrange with you a convenient day to collect the incorrect/damaged item(s). Any item returned must be packed in its original packaging.
The delivery of the correct item or replacement for a damaged item will be despatched to you as soon as possible and will be arranged with you by telephone or e-mail.
We are committed to protecting your privacy online.
E-News Mailing List
We may ask for your name and e-mail address so that we may subscribe you to our e-news mailing list. We use this information exclusively to send you information about events and news relating to Ed Smith Photography.
Unless you have informed us that you do not wish to receive further information, we may continue to send you our newsletter. If you do not wish to receive further e-mails about our events and news, please email ed@edsmithphotography.com or click on the unsubscribe link at the bottom of our newsletter.
Customer Details / Your Personal Information
We collect personal information in order to deliver the products and service you want, administer our business, provide customer service and be able to communicate special offers unless you have chosen not to receive such offers.
The information we collect may include:
Technical information such as your IP address, your computers operating system, your browser type and the path you take through our website.
Financial information, such as card details provided to us by phone are not stored and are immediately destroyed. All online transactions via our website are made by Stripe and Ed Smith Photography has no access to your financial information.
We use your personal information to:
Process your purchase and arrange delivery, Confirm your order/s, Deliver your purchase/s to you, Prevent fraud, Respond to customer service requests, Inform you of relevant special offers if you have given us permission to do so.
We do not:
Share, sell, rent or disclose personal information to others. Nor do we disclose personal information to Third Party Service providers.